Returns & Exchanges Policy
All sales are final.
As all of our accessories are handcrafted to order and often customised to each client's specifications, we do not accept returns, cancellations, or refunds under any circumstances.
Because of the delicate, occasion-specific nature of our work, items cannot be tried on and returned. Each piece is made individually and requires many hours of detailed handcrafting, so returning items is not feasible or hygienically acceptable.
Quality Concerns
We take great care in creating each piece. If you believe your item has a genuine workmanship or material fault, please email us within 5 days of receiving your order and include clear photographs.
Quality concerns are assessed on a case-by-case basis, and if approved, we will offer a repair or remake of the same item.
This does not include damage caused by wear, improper handling, or accidents.
Custom & Made-to-Order Items
Almost all of our products involve personalisation, colour selections, size adjustments, or made-to-order craftsmanship. For this reason, they cannot be resold and therefore cannot be returned or exchanged.
Shipping Responsibility
If a repair or remake is approved due to a confirmed craftsmanship issue, the customer is responsible for shipping costs unless otherwise stated.
How to Reach Us
If you encounter a concern with your order, please email
Contact me
We will always do our best to assist where appropriate.
Themed collection
Each style can be made in your preferred colors so that every item works together as a coordinated set.
Available in three finishes: silver, gold, or rose gold.
Let customers speak for us
from 1223 reviewsI had the absolute pleasure of buying my wedding jewellery from Kathleen Barry, and I couldn’t be happier with my experience. I shared a photo of my wedding dress with her, and she completely customised my jewellery to match it perfectly.
The quality is exceptional, and her attention to detail is truly remarkable. You can see the care and craftsmanship in every piece. She made something so special that complements my dress beautifully.
I would highly recommend Kathleen Barry’s jewellery to any bride or for any special occasion. Her work is stunning, unique, and made with such professionalism and passion.
My bridesmaids loved these necklaces as a gift. They are beautifully handcrafted. I got a mixture of both silver & gold to match each girl's preference. Just a note on the gold chains, the prongs are silver but it is still stunning. I love my purchase! Thank you for making my special day even more special x
I wanted an authentic piece made from quality elements and Kathleen delivered! Thanks Kathleen for your patience, advice and excellent workmanship.
Intricate design, beautifully embellished, elegant for a timeless classic look
The jewellery is so beautiful and even better in real life
I ordered a beautiful comb for my daughter's Grade 7 farewell. Despite leaving the order a bit late, it was received on time and was a perfect completion to her outfit. She was absolutely thrilled and we know she'll have years of enjoyment with the item for other special occasions.
Gorgeous
These are beautifully designed earrings, I have not experienced any pain or allergic reaction. Safe to wear, amazing packaging. Love Kathleen Barry jewlery. Ordered more stuff, because they individualise all products with care and love.
I recently bought my wedding jewelry from Kathleen. From my first contact, throughout decision making, order process, delivery, quality and follow up, Kathleen has fulfilled every expectation I could have. This was indeed a Moment of Magic. Thankyou Kathleen!
Libby hair pin simple pearl drops available in silver, gold and rose gold
Such beautiful earrings. I feel like a queen every time I wear it.
I got exactly what I wanted, even better actually. The quality is impeccable!
Excellent quality & packaging
I was looking for specific pieces that I could not find anywhere. Kathleen Berry came though and gave me exactly what the picture showed. The pieces are beautifully made and at such reasonable pricing. I am so happy with the purchase.
My beach wedding was perfect while wearing this beautiful foot jewelry. Classy, elegant, and beautiful!