Returns & Exchanges Policy
All sales are final.
As all of our accessories are handcrafted to order and often customised to each client's specifications, we do not accept returns, cancellations, or refunds under any circumstances.
Because of the delicate, occasion-specific nature of our work, items cannot be tried on and returned. Each piece is made individually and requires many hours of detailed handcrafting, so returning items is not feasible or hygienically acceptable.
Quality Concerns
We take great care in creating each piece. If you believe your item has a genuine workmanship or material fault, please email us within 5 days of receiving your order and include clear photographs.
Quality concerns are assessed on a case-by-case basis, and if approved, we will offer a repair or remake of the same item.
This does not include damage caused by wear, improper handling, or accidents.
Custom & Made-to-Order Items
Almost all of our products involve personalisation, colour selections, size adjustments, or made-to-order craftsmanship. For this reason, they cannot be resold and therefore cannot be returned or exchanged.
Shipping Responsibility
If a repair or remake is approved due to a confirmed craftsmanship issue, the customer is responsible for shipping costs unless otherwise stated.
How to Reach Us
If you encounter a concern with your order, please email
Contact me
We will always do our best to assist where appropriate.
Themed collection
Each style can be made in your preferred colors so that every item works together as a coordinated set.
Available in three finishes: silver, gold, or rose gold.
Let customers speak for us
from 1269 reviewsThe corsage and pin were beautiful...Thank you so much
The Corsage was absolutely beautiful. Workmanship was amazing and most importantly the young lady loved it. It perfectly complemented her outfit. And the turn around time on the order was really appreciated. I ordered a bit late, but Kathleen was kind enough to assist me and get the order ready for me in time.
Matched the dress perfectly
I realised I needed new earrings less than 2 weeks before my wedding- these arrived really efficiently and were absolutely exquisite: small and delicate, with lovely details, and beautifully packaged as well. Thank you!
We are extremely pleased with the final result. The wrist corsage was beautifully designed and perfectly complemented the dress.
From the moment we placed the order, the entire process was seamless. The payment and delivery arrangements were handled efficiently, and we were kept well informed every step of the way.
The personalised service was particularly appreciated and added a special touch to the experience. Thank you for your exceptional attention to detail, professionalism, and outstanding customer service. We would highly recommend your services and look forward to working with you again in the future.
I was fortunate enough to find Kathleen and her beautiful work before my wedding.
I really thought I was going to have to settle and get boring earring but now I don’t have to.
The delivery was SUPER fast as well.
10/10 would recommend!!
Made with love, handmade, and just so special. Feels like “one-of-a-kind”, so unique and attractive. Packaging very special too. Wonderful experience from start to finish. Thank you Kathleen!
Kathleen Barry offers an exceptional custom design process with impressive craftsmanship and attention to detail, beautiful personalized keepsakes and dedicated customer service. Thank you Kathleen!
Amazing service and the item was even prettier than on the website, super happy to recommend them.
Overjoyed with the corsage and matching lapel pin for the Matric Dance 2026. Sent through the colour of his suit tie and Kathleen matched the accessories perfectly. MD to remember.
I had the pleasure of receiving Kathleen Barry’s everlasting wrist corsage, and I am absolutely delighted. It was dispatched so quickly, and the corsage is truly beautiful,delicate, elegant, and perfect. I would not hesitate to recommend Kathleen to anyone looking for stunning floral creations. Thank you, Kathleen, for your wonderful work; your corsage exceeded my expectations!
Could not recommend more, danity stunning. I cant wait to wear it.
Thank you very much. The customer service was stellar and the bride loves them!!!
Beautiful Craftsmanship
I am... well tall... very very tall... and have huge feet, I could not find wedding shoes... and felt very dejected... but Kathleen saved me, so my feet will look stunning. Easy, affordable and stunning. Couldnt recommend more!