Returns & Exchanges Policy
All sales are final.
As all of our accessories are handcrafted to order and often customised to each client's specifications, we do not accept returns, cancellations, or refunds under any circumstances.
Because of the delicate, occasion-specific nature of our work, items cannot be tried on and returned. Each piece is made individually and requires many hours of detailed handcrafting, so returning items is not feasible or hygienically acceptable.
Quality Concerns
We take great care in creating each piece. If you believe your item has a genuine workmanship or material fault, please email us within 5 days of receiving your order and include clear photographs.
Quality concerns are assessed on a case-by-case basis, and if approved, we will offer a repair or remake of the same item.
This does not include damage caused by wear, improper handling, or accidents.
Custom & Made-to-Order Items
Almost all of our products involve personalisation, colour selections, size adjustments, or made-to-order craftsmanship. For this reason, they cannot be resold and therefore cannot be returned or exchanged.
Shipping Responsibility
If a repair or remake is approved due to a confirmed craftsmanship issue, the customer is responsible for shipping costs unless otherwise stated.
How to Reach Us
If you encounter a concern with your order, please email
Contact me
We will always do our best to assist where appropriate.
Themed collection
Each style can be made in your preferred colors so that every item works together as a coordinated set.
Available in three finishes: silver, gold, or rose gold.
Let customers speak for us
from 1254 reviewsI love the gold, emerald green and pearl drop earrings. They are beautifully designed and hand crafted. These are perfect as slightly larger statement earrings (as opposed to a dainty minimalist style). They will definitely make you stand out and you will get loads of compliments. Thank you Kathleen Barry and your team.
Beautiful piece that looks very elegant.
I absolutely love my beautiful hair piece for my wedding! The service and attention to details was above and beyond. I felt helped and cared for through the entire journey. Thank you Kathleen Berry!
The pearl drop earrings were the final touch I was searching for to complete my bridal look. Delicate, feminine, and timelessly elegant, they added just the right amount of statement without overpowering the moment. Looking back at my wedding photos, I know I'll always cherish how beautiful they made me feel on such a special day.
Kathleen assisted within 2 days with dispatching the most beautiful dainty corsage.
Service was exceptional. Piece was exactly what I wanted.
Thank you very much!
Absolutely beautiful piece of jewelry (keepsake). My daughter loved her corsage and the best part she can keep it forever just like her memories of her matric dance 2026. Service and delivery was quick and friendly.
Excellent service and quality on products outstanding.personal touch to the packaging very professional..100% happy... excellent service and communication..will support definitely in the future..thank you so much
Fast and friendly support, wonderful work
The product came in time and was good and the communication was great. Slightly pricey, but it is quality work.
Très heureuse de mes achats pour notre mariage (boucles d'oreilles, jarretière et bijoux de pieds). Travail soigné, délicat et d'une grande qualité. Vendeuse à l'écoute et très disponible. Fais son maximum pour s'adapter aux demandes et personnaliser les bijoux. Tout est magnifique et j'ai hâte de pouvoir les porter ❤️
Encore merci pour tout 🙏🏼
Très heureuse de mes achats pour notre mariage (boucles d'oreilles, jarretière et bijoux de pieds). Travail soigné, délicat et d'une grande qualité. Vendeuse à l'écoute et très disponible. Fais son maximum pour s'adapter aux demandes et personnaliser les bijoux. Tout est magnifique et j'ai hâte de pouvoir les porter ❤️
Encore merci pour tout 🙏🏼
Très heureuse de mes achats pour notre mariage (boucles d'oreilles, jarretière et bijoux de pieds). Travail soigné, délicat et d'une grande qualité. Vendeuse à l'écoute et très disponible. Fais son maximum pour s'adapter aux demandes et personnaliser les bijoux. Tout est magnifique et j'ai hâte de pouvoir les porter ❤️
Encore merci pour tout 🙏🏼
Simple pearl pendant necklace available in Silver, gold or rose gold
I absolutely enjoy my earrings! What is the best to me is that I could choose the color of the beads. I've been looking for crystal drops for 2 years and couldn't find what I want. I am very satisfied! :)