Returns & Exchanges

Kathleen Barry Bespoke Occasion Accessories sales are final. Due to the nature of occasion accessories (often a one time wear item) we do not accept returns or offer refunds. We may offer exchanges under limited circumstances and treat each case on it's own merit, this will be done in the form of a store credit. Customers must e-mail their concern within 5 days of receiving their item/s please be aware that the customer is responsible for all shipping charges. 

Items returned for exchange must be unworn, undamaged, and in their original packaging. We reserve the right to refuse any exchange where the product returned is not in it's original condition.

If an item is damaged as a result of quality or craftsmanship, customers must e-mail their concern within 5 days of receiving items for an exchange.

If you encounter an issue with your purchase please contact us ASAP at info@kathleenbarry.co.za

 

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Baie mooi ek het 'n vriendin wat ook een wil bestel

Wedding accessories

Loved these earings, added a touch of elegence to my beautiful bridesmaid.

Beautiful

The bracelet fits perfectly and is perfect. I am so delighted with the the product and the service from Kathleen is wonderful. Thank you.

Absolutely beautiful. They looked stunning in my hair and were admired by all.

Loved it 😍

Order this for my wedding, which was a week away. Kathleen assisted immediately with my order and I received it in time. And it was beautiful, and fitted so with my wedding dress and accessories.

double strand pearl choker necklace

My wife loved the necklace!

Mother of the Bride Hair Accessory

When it comes to Bridal Hair Accessories, there is undoubtedly only one place you can turn to for stunning pieces accompanied by excellent and personal service.
Thank you Kathleen for your hard work and commitment to your clients. We appreciate it!

Most Beautiful

Kathleen took the time to understand what I was looking for. She was able to personalize it for me and it arrived perfectly packaged. I love it immensely. Thank you Kathleen!

Exceptional Service

I would not hesitate to recommend Kathleen to anybody. From the personal communication that I received regarding my order, to accommodating tight timelines, to the outstanding quality of the product received together with a special wish for the big day. Unsurpassable exceptional service!

W Karsten

This was wonderful, the product was exactly what was advertised and so much effort put in to get it delivered to me in time. I am very grateful for the excellent client service.

Wonderful service

Very impressed with the lovely customer service.

The best so far

Absolutely loved it, Kathleen was able to accommodate at the last minute , really blown away especially being in Durban, I received my gorgeous order in time.. outstanding service and products

Kathleen is the absolute best

I ordered a flower crown, bridesmaid hair pieces, earrings and boutiniers. Through all the orders Kathleen was exceptional. She communicated so well, asking questions early so she knew exactly what I had in mind, offered suggestions and kept in touch throughout the process. I am so excited by the goodies but also thrilled to recommend Kathleen, unreservedly.

Most stunning earrings

These earring; Saleo floral statement earrings - Floral, crystal & pearl were so stunning. I was beyond happy with them and they are a lot lighter then expected and never irritatedmy ears. They were the cherry on top with my wedding dress. They compliment my face beautifully and I love them so much. The quality is also so great and the price is very reasonable for the quality and time that went into making these amazing pieces of art. Thank you so much. 🥰 - Tiffany

Delicate, feminine and whimsical

Beautiful bracelet! Exactly what I wanted. It's very intricate, delicate and feminine.

Great product and service

All the items I ordered for my wedding from Kathleen Barry were what I wanted and she accommodated a quick fix of one damaged item immediately. Great service and beautiful products!

They are all absolutely beautiful. Each and every one was made perfectly and the colors were exactly as described

Beautiful, intricate and ultra feminine jewellery.

Absolutely love my jewellery and I cannot wait to wear it.
It's so beautiful, intricate and feminine. Absolutely stunning. 💕

Absolutely wonderful start to finish!

I ordered the starfish clips (two different styles) and originally ordered in 2 separate colour schemes as wasn't aware that I could request customisation, and on seeing this Kathleen contacted me to confirm if I'd wanted two different colours or the same. When I sent a picture of the bridesmaid dress I was hoping to match, she worked up a sample in a colour scheme to match and sent me a picture so I could see. It matched perfectly - and she also created some earrings in the same colour scheme which I then got for myself!

Such great customer service - both in terms of quick responses as well as creating bespoke colour schemes to match what I needed. On top of that, the clips are absolutely beautiful!! Would 100% recommend and can't wait to use them at the wedding.

Liane

Excellent sero

Westville Boys High School Matric Dance

Living in the subtropical Durban and February being the hottest month of the year - a flower corsage wasn’t going to work, I found Kathleen Barry and my son selected your beautiful rose gold corsage which was absolutely stunning and I will most definitely recommend your assesories🌺

Beautiful Something Blue

This beautiful pin was the perfect addition to my bridal hair as my “something blue”. Delicate and high quality.

Beautiful!

Absolutely love the jewellery received by Kathleen. Hand crafted, and great quality. We ordered the foot jewellery and some hair pins. I love them!! Order was received quickly (around 10 days) from South Africa to New Zealand. Amazing, thanks so much.

Beautiful headpiece

Love it, and Kathleen did a custom design for me!

Exquisite jewellery

My jewellery arrived perfectly, it was even more beautiful than I imagined. I asked for particular colours on all 3 peices that I ordered and nothing was a problem.