Frequently Asked Questions
How does payment work?
- Automatic check out with any visa or mastercard (local and international)
- Manual EFT (online payment by you, directly with your South African bank)
- SnapScan (South Africa)
- International payments alternative (Paypal)
How long will it take to receive my order?
Production time varies depending on the item selected. Estimated dispatch times are shown on product pages where available.
Courier transit times depend on your delivery location.
How long before my occasion do I need to order?
Most brides prefer to work to a specific date, either a hair trial or dress fitting, you are welcome to add a date on check out high-lighting a specific date.
Standard items are subject to our regular lead time of 2-4 weeks (some are ready much sooner. Custom orders/ variations and large multiple item orders can take a little longer. As the season gets busier I prefer to have enough time not to have to rush any orders.
Shipping options (calculated on check out)
Shipping is available worldwide.
Courier delivery options and pricing are calculated automatically at checkout based on your delivery address.
Transit times depend on your location and apply after dispatch.
For full shipping details please see:
View full shipping & delivery details
Can I request a custom design?
Yes absolutely, contact me with your ideas or inspiration images, I can then quote you and create a custom order listing for you. I provide images for custom orders prior to despatch
I am not sure what options to select, can you help?
I am more than happy to assist, or make suggestions contact me with your ideas or direction you want to go in and if necessary I can tweak some elements to fit with the look you are wanting.
Do you have a physical retail store?
We are an online retail establishment and make our items to order,
we do not carry stock. All orders are transacted online. You are welcome to contact me with images of ideas you have and I can send you examples of similar work I have done with pricing.
Can I get order progress updates?
You can check in on your order status at this link using your order number
Can I add to my order, I need something else?
Yes absolutely, just send Kathleen a message and she will help you to add to your existing order to avoid double shipping.
Ways to contact Kathleen
- Use the chat function below right - (quickest response time)
- Whatsapp +27 722579554 - (quickest response time)
- Email below
Send Kathleen an email
Let customers speak for us
from 1240 reviewsI absolutely enjoy my earrings! What is the best to me is that I could choose the color of the beads. I've been looking for crystal drops for 2 years and couldn't find what I want. I am very satisfied! :)
Petite pearl drop earrings with gold plated cubic zirconia stud detail - Nickel free only available in gold and ivory
I must commend Kathleen Barry's attention to detail. What really stood out to me was their customer care. After placing my order, they reached out to confirm whether I wanted a pair of earrings and necklace to match. There wasn’t an option to customise the necklace directly on the site.
However their thoughtfulness to follow-up showed a genuine commitment to getting the order just right rather than simply processing it. The jewellery itself is beautiful, elegant and sophisticated. I would definitely recommend Kathleen Barry to anyone looking for unique, carefully crafted pieces with a personal touch.
The bangle was beautifully made and delivered in plenty of time. Highly recommend
I bought a set of jewellery for myself and my maid of honour. The owner noticed for one set I had selected a specific colour for a pair of earings and confirmed whether I'd like the necklace to be the same colour. I couldn't select customisation for the necklace but extremely appreciated that they reached out to check. It showed me that they care about their customers and their work.
If you're looking for beautiful and timeless jewellery I highly recommend Kathleen Barry, their work is elegant and sophisticated and they care about the finer details.
Excellent service from Kathleen and het team!
Earrings are dainty and very pretty- perfect for my son's wedding.
The earrings are beyond gorgeous. If I could, I would wear them every day.
Dainty pearl drop cubic zirconia stud earrings available in Gold finish only (limited stock available)
Ordered the Phia hair pin for my daughter for her wedding and could not be happier!
Perfection!
Beautifully made...just as ordered.
Thank you Kathleen
Rozelle Pearl Drop Earrings - Available in Gold, silver & rose gold
Pink Monica hair pins mix and match - 3 styles - Rose gold, Gold or silver (sold individually)
Happy with the quality and the intricate work to make this garter extra special for the day. Happy with the service!
The products look even nicer than in the photos and the shipping service is good.
Thank you so much for the effort. The headpiece was beautiful. Everything was seamless including the headpiece arriving on time.